Delivery & Shipping Policy

Effective Date: [Insert Date]
Last Updated: [Insert Date]

This Delivery & Shipping Policy applies to all orders placed through DrivingRangeBalls.com (“we,” “our,” “us”). By placing an order, you agree to the terms outlined below.

1. Order Processing

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays).

  • Orders placed after 5:00 PM (local time) will be processed the next business day.

  • During peak seasons or promotional periods, processing times may be extended.

  • We reserve the right to delay shipment in cases of suspected fraud or payment verification issues.

You will receive a shipping confirmation email once your order has been dispatched.

2. Shipping Methods & Estimated Delivery Times

Estimated delivery times begin once the order has been dispatched:

  • United States: 7–14 business days

  • United Kingdom: 5–10 business days

  • Europe: 5–10 business days

  • Rest of the World: 10–25 business days

Delivery times are estimates only and are not guaranteed unless explicitly stated. Delays may occur due to carriers, customs clearance, weather conditions, or other circumstances beyond our control.

3. Shipping Fees

Shipping fees are calculated at checkout based on destination, weight, and selected shipping method.

We may offer promotional free shipping at our discretion. Such promotions are subject to change or termination without notice.

4. Risk of Loss & Title (U.S. Customers)

For orders shipped within the United States:

  • Title and risk of loss transfer to the customer upon delivery to the shipping address provided.

  • We are not responsible for packages lost or stolen after confirmed delivery by the carrier.

Customers are responsible for providing accurate shipping information. We are not liable for delivery issues resulting from incorrect or incomplete addresses.

5. UK & EU Consumer Rights

For customers located in the United Kingdom or European Union:

  • Risk passes to you once the goods are delivered to your physical possession.

  • Nothing in this policy limits your statutory rights under applicable consumer protection laws, including the Consumer Rights Act 2015 (UK) or applicable EU consumer regulations.

  • If goods arrive damaged or defective, you must notify us within a reasonable time.

6. Customs, Duties & Taxes (International Orders)

International shipments may be subject to:

  • Import duties

  • Customs clearance fees

  • Local VAT or taxes

These charges are not included in our prices and are the responsibility of the customer.

We are not responsible for delays caused by customs authorities.

7. Delivery Issues

If your order:

  • Has not arrived within 30 days of shipment confirmation, or

  • Arrives damaged or incomplete

Please contact us at support@drivingrangeballs.com within 7 days of the expected delivery date.

We may require supporting documentation (e.g., photos, carrier confirmation) before issuing a replacement or refund.

8. Force Majeure

We are not liable for delays or failure to perform resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Strikes

  • Carrier disruptions

  • Global supply chain interruptions

9. Contact Information

DrivingRangeBalls.com is operated by:
[Your Legal Company Name]
Registered Address: [Your Company Address]
Email: support@drivingrangeballs.com